The VendorName field should only ever contain the Vendor Name supplied by Sage Pay or selected by you during your application process. The Success URL value will need to be provided within your crypt string when posting your transaction registration. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0710 and not as 07/10 should be sent for an expiry date of July 2010. The transaction can not be repeated. Alternatively, if you had entered the start date incorrectly please re-enter the correct start date and start again. You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. You will need to check your code to ensure that you have supplied this value in the Vendor field. If a card ExpiryDate value of 1509 was passed this would generate this error code. A valid ##### value is required, this should be either ##### or #####. Currency fields should contain 3-letter ISO 4217 codes e.g. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. No further action required. The Related transaction is not an AUTHENTICATE. 4021 : The Card Range not supported by the system. The Contact Number contains invalid characters. The issue is normally associated when you are attempting to automate these actions. The AuthCode field supplied in a Manual transaction registration can only contain 15 characters or less. The following are the supported graphics cards: Intel Iris Plus Graphics Intel UHD Graphics Intel Iris Xe Graphics Invalid Amount field format. All issue numbers must be entered exactly as they appear on the card, without spaces (either 1 or 2 digits). The ReleaseAmount larger the original amount. b: Click on properties. If the card has expired it will need to be destroyed and a different card type will need to be used ensuring that the expiry date has not passed. I'm building an integrated payment form with SagePay, and have previously been successful making payments to a test account using the test card details provided in page 24 of this documentation: https://www.sagepay.co.uk/file/25041/download-document/FORM_Integration_and_Protocol_Guidelines_270815.pdf?token=dyWjqsDOzcE9qp5wU39w0DiSx525HSqfiV9OV6EGQB8, However, when I try and pay again with card details in that list that have previously worked, the SagePay form highlights the card number field in red and says "The Card Range not supported by the system.". If you're pointing to the live.sagepay endpoint then test cards will not work and will return the error you've mentioned. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. The check digit invalid. I have 2 GTX 550 TI cards and have just installed cuda. The Transaction has already been Refunded. If you are sending a RELEASE or ABORT POST to the Sage Pay system, but the related transaction you have specified is not a DEFERRED transaction, you will receive this system message. The ApplyAVSCV2 flag is invalid. We also return to you the 2 digit Decline Code from the bank. You have entered an incorrect value for the card security code which is invalid. You will need to ensure that the card number that has been entered on the payment pages is a valid card type. Any other values or characters will not be allowed and will result in this error message. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? You will need to contact the Sage Pay support team to notify them how you generated this error message to enable them to look into the cause further and escalate to their live development team. The related transaction that you are attempting to send a RELEASE or ABORT POST to is not a DEFERRED transaction. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. You can only AUTHORISE an AUTHENTICATED transaction up to 115% of its value (with all previous AUTHORISEs against that transaction taken into account). e.g. The card ExpiryDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). The Apply3DSecure field can only contain the following values: 0: Use the default setting on the Sage Pay System, 1: Force 3D-Secure checks and use appropriate rules 2: Force NO CHECKS for this transaction and always gain and authorisation 3: Force 3D-Secure checks but DO NOT apply rules and always gain an authorisation If any other characters or spaces are being passed or provided, then you will receive this error code and message. Support Technical Support Cleaveland-dreadmistOctober 14, 2020, 4:22pm #1 I was playing the game until 07:00AM wich practicly was when servers went offline. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. How to notate a grace note at the start of a bar with lilypond? How can this new ban on drag possibly be considered constitutional? This error message relates to the Vendor account not having been set up successfully on the Sage Pay servers. The Authorisation process failed, due to an internal server error. The CardStart date that has been entered is not a valid month and year combination. as the VPSTxId, which uniquely identifies a transaction to the Sage Pay system, is generated by us and returned back to you. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. This can be done within the My Sage Pay admin area under the Account administration section. can not be less than 8 characters. A transaction is unable to be registered without this information. You will need to check your code to ensure that you are not sending more than the maximum value of 100 characters. While the phone is on the restarting mode select "Wipe cache partition" in the Android service menu. is too restrictive. The NotificationURL field must contain a Fully Qualified Domain Name pointing to the externally visible page on your site. Please check the data you are posting through to Sage Pay and ensure that the Amount field is being passed. You will only be able to enter up to 50 characters in the card holder name box on the payment pages. The eMailMessage field can contain a maximum of 7,500 characters. as outlined in our Protocols. Alongside this the error can be caused by the card number being entered incorrectly thus creating a completely new card number that is recognised or registered as a range. Delete the problematic software, then redownload it from Nintendo eShop. This is an important field as it allows us to identify and process the transaction through your account. You have not provided us with the correct value within the VPSTxId field. The number of authorisation attempts exceeds the limit. You will need to try a different card type. The DeliveryFirstnames value is Too long. You must check your code to ensure that you are posting a unique VendorTxCode for each new transaction. If any other value is passed within this field, the Sage Pay system will not be able to identify how to process the transaction. The server received an invalid response from the upstream server while trying to fulfil the request. rev2023.3.3.43278. You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. If you have not been able to obtain a successful authorisation after the third attempt, the Sage Pay system will cancel your transaction and present you with this error message. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. I need the MLNX_OFED for the infiniband network card works properly. If this card number can still not be validated by the Sage Pay system you will need to use a different card type in order to proceed with the transaction. Simulator cannot find your vendor name in its database. No further action required. All previous AUTHORISE requests in total must not exceed the 115% value and any further AUTHORISE requests will be denied if they exceed the maximum limit. Everything worked as expected and a new resource has been created. Invalid system used for the related transaction. Requested Range Not Satisfiable : The request included a Range request-header field, and none of the range-specifier values in this field overlap the current extent of the selected resource, and also the request did not include an If-Range request-header. This is a required field and needs to be sent with every transaction you register with Sage Pay. It should contain no more than 40 characters consisting of letters and numbers only with no spaces or special characters. If you are providing a value which has more that 200 characters then you will receive this system message. In the new Run window popped up, type msconfig, and hit Enter. You may also get this if you send fractional values to currencies that do not have minor units (like Japanese Yen, JPY, which only accepts whole number amounts). c: Add this ending to the target field: dxlevel 91. d: Run the game. You will only be able to perform three attempts in order to gain a successful authorisation. You might receive an error message while making a payment which says "Your card does not support this type of purchase." There are a few reasons why you may receive this error: 1. Set up card types and card numbers | Microsoft Learn You will need to check your code to confirm that you are sending numbers only and only the large numbers presented on the front of the card with no separator characters (such as spaces or hyphens). The value, if supplied, should contain either 0, 1, 2 or 3. Values such as PAYMENT, DEFERRED, REFUND etc. You will need to contact the Sage Pay support team to inform them which Vendor account you were using when this error occurred. If any other characters or digits are entered then this error message will be displayed. The CardNumber field provided does not contain a valid card number and may contain characters other than numbers such as letters. Can I tell police to wait and call a lawyer when served with a search warrant? You are not passing the currency field through with your transaction. The card number you have entered is not supported as a card type on the Opayo system. This should be one of the following: Barclays Merchant Services, NatWest Streamline, Lloyds TSB Cardnet, HSBC, American Express, Diners Club, Bank Of Scotland, JCB, Bank Of Ireland, Omnipay, Alliance and Leicester, PayPal, Allied Irish Bank or ChasePaymentTech. This only occurs if there are problems with your POSTing component. Check the format of your request message. You will only be able to enter up to 10 characters in the card post code box on the payment pages. The Billing Surname contains invalid characters. An Authenticated transaction which is unable to be 3D authenticated will be registered and stored by us. No further refunds can now be performed against the original transaction. It should contain no more than 40 characters consisting only of letters and numbers matching the value passed for the original transaction. The payment can now be authorised and sent for settlement. This system message is only generated if you have integrated using the Direct method where you are collecting the card details to send across to Sage Pay. If you had entered the start date incorrectly please enter the correct date and try again. You will need to check to see that the original transaction you are attempting to RELEASE or ABORT is a DEFERRED transaction. The Authorisation was Declined by the bank. . If you have received this system message, it is likely that you are incorrectly supplied the Start date. Your Vendor Name must contain no more than 16 characters with no spaces or unsual characters. Sexta, 26 de novembro de 2021 The Customer Name contains invalid characters. If any unacceptable characters are passed or the value is longer than it should be, you will receive this system message. Perform the steps mentioned below and see if it helps. If you are being presented with this error message it indicates that you are generating a VendorTxCode that matches that of a previously successful transaction against your account. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. The crypt string has been encoded incorrectly. You must also ensure that there are no spaces within this card number. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. A tag already exists with the provided branch name. 4021 : The Card Range not supported by the system. - Opayo Please refine the search. The Card Range not supported by the system. The Transaction was Registered Successfully. Explanation: The card number you have entered is not supported as a card type on the Opayo system. The Currency does not match the original transaction. Surcharge value for percentage cannot be greater than 100. You will only ever be required to provide us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. Your system should be storing this information and be retrieving it from your database when performing the above actions. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0712 and not as 07/12 should be sent for an expiry date of July 2012. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. The original transaction was carried out by a different Vendor. This system message will appear when the REFUND you are attempting, which in combination with all other REFUNDs againsts the original transaction, would exceed the value of that transaction so the REFUND cannot be permitted. VOID operation is not supported for PAYPAL transaction. Should be between 2.00 and 2.22. The authorisation response was taking longer than expected and has therefore timed-out as a security measure. Unfortunately there is no way o reverse a voided transaction and if you need to take the payment again, you will need to put through a new payment transaction. There is no issue with the payment process as this would have be caused by the customer clicking on the Cancel button on the payment page. If you are wishing to add another card type to your account, please check with your acquiring bank first before notifying Sage Pay to ensure that your merchant number has been set up to accept this new card type. You will need to ensure that the address to which the card being used is registered is entered within the edit box on the payment page. A transaction is unable to be registered without this information. You cannot execute the specified command without administrative privileges. You will need to check to ensure that the card number length being provided is correct and that you are sending the full card number situated on the front of the card. Please ensure that you only ever use a fully qualified URL. This field is required to indicate the type of card being used by the customer (ie Visa, Mastercard etc) whose card number you have supplied within the CardNumber field. It would only be generated if you have integrated using the Direct method as this field indicates the type of card (Visa, Mastercard etc.) You are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. The VPSProtocol value is outside the valid range. You will need to ensure that the Amount field value which you are submitting is between 0.01 to 100000.00 or equivalent for other currencies. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. You will need to check your code to ensure that the CV2 value provided consists of either three or four digits only depending on the card type selected. The Card registration has been successful in exchange for a token. A credit or debit card number must be entered in the card number box provided on the payment screens. Account type selected requires 3D secure authentication to process Maestro or SOLO cards. All cards issued are part of a range - this is defined by the first 9 digits of the card number. The storetoken value is invalid, If a value is supplied, should contain either 0 or 1. Original transaction was not a billing agreement. 4021 : The Card Range not supported by the system. You will need to ensure that your code is not sending more than 200 characters within this field and that no invalid characters are being sent. The Delivery Address2 contains invalid characters. If the address is longer than 200 characters, you will receive this system message. This field is numerical only and can only support values from 0.01 to 100000.00. The Delivery Address1 contains invalid characters. Also check to see if you have submitted the full VPSTxId, including the hyphens and curly brackets. Some debit cards require a PIN to be entered. The request was unsuccessful because the server can not support the functionality needed to fulfill the request. Only zero or positive decimal value, to 2 decimal places. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. The card scheme requires you to pass the 3D-Authentication process in order to proceed with your payment. A Postcode field contains invalid characters. The Authorisation has been declined by the bank. An active transaction with this VendorTxCode has been found but the Currency is different. A quick and smart technique to solve this issue would be to try restarting the phone in recovery mode. If the related transaction you are trying to authorise is NOT an AUTHENTICATE transaction, you will receive this system message. Please check with our support team if you are uncertain which cards your account has been set up with. The start date you have supplied is after the end date. The required service is not available or invalid. Refunds are not allowed for this payment type. The PaymentSystem does not support direct refund. This field can contain up to 10 characters. The client failed to send a request in the time allowed by the server. You must provide the first 9 digits of the card number in the field. ##### tag either not required for this command or XML structure is incorrect. The TxType requested is not supported on this account. If however the card being used for the transaction is not new the number is simply not supported on our system and another card will need to be used to complete the transaction. You must ensure that you are sending the name of the cardholder only within this field and that no numerics or invalid characters are being posted. You are attempting to POST data to a sage Pay Service that does not exist or is not currently available. the card range not supported by the system by The gunner must then draw a range card on anything available (Figure D-12). In this case, you will need to use another card to make the purchase. You will receive this system message when the card number details have been entered incorrectly. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction which you are performing a REFUND, REPEAT or AUTHORISE for. The Billing City contains invalid characters. Transaction not in paypal registered state. Please use mobile device to refund transaction. Exiting. Please check you code to ensure the Currency field of your POST contains a valid currency code, you may need to contact our customer services team to check which currencies are set up on your Sage Pay account. Please ensure you send exactly what was provided to you by your bank during your Code 10 check. After each of the following steps, check to see if the issue is resolved: Ensure that your console has the latest system update installed. You may wish to (or advise your shopper) to try the transaction again at a later time. There is no such username associated with your account. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. ##### is an invalid date format. Please press Windows key and R key on your keyboard at the same time. This could be caused by several reasons such as authorisation communication and high volumes of transactions being authorised. The first step to resolving this issue is to identify if the shopper has made an error when they have entered the card number when making the payment. By doing this it will cause the Sage Pay payment pages to not appear and this error message will be generated. The Authorisation attempt was Declined by the cardholder's card-issuing bank. You will need to ensure that you are sending numerics only within this field with no spaces between any of the numbers. The TxType requested is not active on this account. You will need to check your code to ensure that you are posting a valid e-mail address which is less than 255 characters in length. The Notification URL will only ever be required when using the Server solution and will allow Sage Pay to communicate with your server. This will either be one or two digits long and if any additional characters or digits are entered you will be presented with this error message.