ncl butler and concierge service ncl butler and concierge service

As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! In all three cases that I have been in a suite the Butler did the escorting - the Concierge. Now we are really looking forward to a new experience on our April trans Atlantic cruise. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. This may be something that is a difference between European standards and American. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. Help you plan and execute a cocktail party you host in your suite. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. Are drinks packages worth the price? Norwegian Sun cabins and suites | CruiseMapper Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice. With up to 574 sq. The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Whatever you decide, your first evening onboard is just the beginning! We may receive compensation when you click on links to those products. Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). *Square footage and stateroom configuration and capacities vary by ship. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. Some lines, like Silversea, have a butler for every suite. And be sure to call for butler and concierge service anytime you like. An aft-facing suite would include a butler/concierge. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. ft.*, your Family Suite sleeps up to six* guests. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. The help and assistance 24-hours a day, of a trained and certified butler. If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. In one case I waited in the Lounge for my Butler escort. One of the most highly sought after experiences, Silversea has perfected the art of luxury at sea with its butler service. Dine together as your butler serves a meal from our special Suite menu. We were on a very port intensive itinerary with our two kids. It would be an awkward situation for the Concierge to escort every suite passenger on board. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. Please fill out the form below and Heather from Flow Voyages (or a representative from CruiseWestCoast.com) will contact you as soon as possible. The current welcome offer on this card is quite lucrative. This website uses cookies. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. I had no idea about the pizza. I know the trolls will hang me but I opened up his envelope and gave it to my room attended because he did more Butler services then the 1 with the title. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Nobody should hang you up. It works every time, and I get my soda fix. What is the cost? Powered by Invision Community, Also I was told my last cruise they give you those cordless. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. We expected beggars on the streets of the big cities but not on the ship. Serve a welcome glass of Champagne upon arrival to your cabin. Our butler had just the right balance of being attentive but not overbearing, and it was the same with the room steward. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. Similarly, they can't make the ships stay in port longer or travel faster to the next destination. 1,382 sq. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. Just be reasonable in your requests and expectations. Just like every other aspect of cruising, the butler service from one line to the next can be completely different. They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. These stories will help: A beginners guide to cruise line loyalty programs. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. All Rights Reserved. CC Help Jenn Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. Is your point person for information on ship happenings day-to-day. It was a great pick-me-up and once our butler figured out we weren't one for canapes or gummy bears (which took about one day), we lived well! Therefore, most passengers generally tip with cash. Fancy enjoying breakfast while taking in a sunrise over the ocean? So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? On our last cruise the butler arranged dinner in our room for us. The state was in the spotlight recently when it hosted the annual Gala Riviera Nayarit & Puerto Vallarta. What You Need To Know About Cruise Butler Service On Different Cruise Lines Oceania Cruises sends its butlers to the Guild of Professional English Butlers. As first time suite passengers enjoy the services offered - on the next cruise. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. DECK 18. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. ft.* complete with a double bed, double sofa bed, and a Murphy bed, your Family Suite can accommodate up to six* guests. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. Copyright 2023 Northstar Travel Media, LLC. What a great way to start the day! We'll run a soft credit check to find special offers, but it wont affect your credit score. I think I'm right in saying that doesn't include a butler. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. 574 sq. You'll feel like a VIP -- and you are one! Hello all, my parents (90 and 77) still enjoy cruising. So we'll be trying that out next summer! DECK 16. Name of lounge: The Haven Lounge. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. Guests will need to use their keycards in order to enter The Haven complex. Let's take a deeper look with these two examples. However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. Priority when reserving restaurants and entertainment onboard NCL vessels. Compare the cost in points or miles to cash, and see which option is best. Cruise ship butlers execute all sorts of tasks each and every day. Overall a very nice experience. Celebrity Cruises is one of those lines that offer both concierge and butler service. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. Evening turndown service of guests beds. By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. That's exactly the case with the Amex Platinum card. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. But if youre cruising The Haven, youre in for a special treat. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. ft. Deluxe Owner's Suite with Large Balcony Sleeps up to 6. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Concierge services to help guests book dining, entertainment, shore excursions, and more. It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. Handy when away from your cabin to call cabin mates or order services. However, suite guests even in the very premium Pinacle Suites on that line do not offer butler service the same way as the brands listed above do. Watch the horizon glide by from expansive private balconies. //]]>. You can book a Concierge-level cabin to unlock . He/she isn't just "yours". Do you need a concierge or a butler to have a fantastic cruise? Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. White tablecloth in-suite dining, to be enjoyed in guests staterooms. I have found the concierge to be hit or miss. Your butler will also remember your preferences and attend to your every need. This post contains references to products from one or more of our advertisers. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. Concierge service to help guests book their dining, entertainment and more with NCL. Kick back in the living and dining area. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. In addition to more spacious cabins and suites, Concierge passengers get upgraded amenities like down duvets, a pillow menu, robes and slippers and free Wi-Fi. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. Explain the pillow menu and deliver your selections to the room. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. [CDATA[ Terms apply to the offers listed on this page. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. I didn't ask for any other meals in our room on that, or any other cruises. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. Tomorrow could be a plate of hand-made chocolates or a canap assortment. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. The service operates as a dedicated phone line, available . Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. phone to call my cabin mates - it works ! Enrollment required. Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. Butler and Concierge are not included in the Daily Service Charge. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! Basically they make sure you are happy in your suite and will do everything within their power to get what you need/want from anywhere on the ship brought into your suite. So don't have to much expectations. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). If people keep their expectations down a little things would be better for all. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Pride of America cabins and suites | CruiseMapper Serve afternoon canapes and/or afternoon tea in your cabin/suite. ft.*. Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. Yacht Club suites also come with a personal butler available 24 hours a day. LauraS Disney offers a sort of butler service for its concierge-level guests. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. ft.*, you have space for up to eight guests. Ship and Suite Orientation. to observe the boarding process and see how smoothly it worked. There are select categories of Suite which come with specific additional amenities, too! Norwegian Cruise Line Who Gets It: Passengers staying in The Haven receive 24/7 butler service. Is Disney Cruise Line concierge level worth it? Concierge guests get priority reservations for cruise excursions, dining and onboard activities. Champagne, custom selection of liquor, fruit, bottled water and sodas. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. Also I was told my last cruise they give you those cordless satellite phones for a reason. We planned on bringing his food up to him as it arrived. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. Fire Chief, September 20, 2017 in Norwegian Cruise Line. Related: The 5 best cabin locations on any cruise ship. Invitations to exclusive cocktail parties offered only to guests of The Haven. By continuing to browse the site you agree to our use of cookies. With up to 598 sq. reservations; show reservations and seating and other technical management issues. Windstars 2023/24 Middle East program kicks off in November. Norwegian Cruise Line Cabin overview - what you need to know The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Draw a bath with bubble bath or flower petals. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! Evening turndown service in staterooms. Some people get great service, some just ok., some not very good. Butler service is most commonly found on small ship luxury cruise ships such as Regent and Silversea. We used the butler very little outside his duties, most of which could easily have been done by the room steward. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. 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