Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. An Ed Sheeran fan shared a screenshot of their Ticketek message. 3- 12 - Junior Ticket. Yes, you are able to use multiple Ticketek Gift Vouchers. Your remaining balance will be displayed on the payment confirmation page and will also be in your confirmation email.
Emily O'Sullivan, CPA - Audit Senior Assistant - Deloitte | LinkedIn If you are using the Ticketek iPhone app, the tickets in your Ticket Wallet will automatically adjust the backlight to be suitable for scanners. I'm having trouble purchasing tickets from Ticketek/Ticketmaster - where can I find help? We recommend that you confirm with your venue whether they have an existing ticketing agreement. Your confirmation email will include all of your delivery details, plus your customer information. If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). %
If you enter it incorrectly more than 10 times, no further Voucher IDs will be able to be entered for the remainder of that transaction. Can I use my existing Ticketek Gift Voucher to purchase another Ticketek Gift Voucher? Also tap on the 'i' icon at bottom right of event pass to 'flip' the ticket over to find extra transaction information. Your AFL online account allows you to access all information regarding your 2023 AFL Membership. As a result, there are strict operating procedures which are adhered to in order to ensure security and crowd control of the event. When attending the event, you and each attendee in your group agree to assume all risks associated with COVID-19 or other such communicable diseases. Please refer to Ticketek's. Enter the required information in the fields provided. Guest passes can be purchased through Ticketek (MCG) and Ticketmaster (Marvel Stadium). Print this PDF as this will be your access to the event. chevron_left. What are the terms of General Admission (GA)? General Admission (GA) is an unreserved section/event where seating is not reserved for you. Ticketek acts as agent for the Seller in the sale of all tickets. Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits. Where can I get more information about privacy for Friend Spotter? We will be in contact with you within two business days of receipt of this information. This ensures that the group remains together when purchasing seats by avoiding the following scenario: No, Ticketek will not retain your personal information unless you have already signed up as a My Ticketek member.
Sign in or Sign up | Tickets for Sport, Concerts - Ticketek Australia To do this, please check the 'keep me signed in' box when you log in. Once a ticket is added to Passbook, you can the drag back of the event pass to initiate a manual update of details. Restricted view refers to seats that have restricted viewing of the stage or event.
Upgrading Member Access via Ticketek (AFL) - Collingwood FC Set up your My Ticketek account, or check the details in your existing account. The original expiry date still applies to any balance remaining on your voucher. Who is entitled to a concession or child ticket? As seating arrangements may change without notice, the Venue Maps should be used as a guide only. Your region is identified by your IP address. No, you can't select Refundable tickets when purchasing Ticketek Gift Vouchers. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. Once you've found the event you want to go to, visit the event page to read all the information about the event and any special Terms And Conditions which may apply, then. From time to time we issue statements using for example our Facebook page warning customers not to buy tickets from unauthorised resellers. Tickets purchased during a pre-sale will be available for collection after the advertised general public on-sale date. Some events may have a Family ticket which includes 1 Adult and 1 Junior. Group discounts may be offered but do not apply to all events. You are responsible for knowing the contact details of all attendees in your group. Ticketek Gift Vouchers can be delivered by post or purchased in person at a Ticketek Agency. If no other invitees purchase the seats that Invitee A would have purchased then those seats will be released back for sale and the group will have been split. If an error on your behalf results in Ticketek reprocessing the ticket transaction at your request, Ticketek may charge to you the actual costs incurred in reprocessing the ticket transaction, including any chargeback or postage fees charged to Ticketek by a third party. Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry. Just enter the unique Voucher ID on each voucher until you reach the value of your purchase price. Concession and Children's ticket entitlements vary from event to event. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. If an event is cancelled, you do not need to apply for a refund as we will automatically attempt to process a refund back to the original payment method used to purchase the ticket. If this is the first time you have purchased tickets at ticketek.co.nz, you will be requested to enter your address to complete your ticket purchase. Tour dates Ticketek is selling for the following venues only. My AFL Membership card has not yet arrived, what should I do? Ticketek is one of the largest ticketing platforms in the world, covering major music, sport, theatre and comedy events.Chances are you have used a Ticketek-issued ticket at least once to go to a major event. If you have purchased concession tickets, you are also required to present a valid concession card. Each ticket that we sell contains the following condition of sale: This condition of sale entitles Ticketek to cancel any ticket that we detect as being sold in contravention of the condition, without refund. To organise a replacement card to be mailed out, please contact the AFL Membership team on 1300 722 515. <>
I've sent an email invitation but some or all of my friends did not receive them. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). Guest passes are subject to availability, and information on guest pass availability can be found on our website here. Mobile Ticket delivery gives you the option to have your event tickets delivered directly to your phone via SMS. to collect tickets.
Ticketek Australia Confirmed timings and priorities will be communicated closer to the 2023 Toyota AFL home and away season beginning. You must allow adequate time for collection or delivery of tickets. Your barcode will be on the first page that opens (the homepage). How do I access Accessible seating tickets? Going to ticketek.co.nz, visiting the mobile site or downloading the Ticketek mobile app; Choosing an event on sale and selecting your tickets; Entering the Voucher ID on the payment page; and.
Ed Sheeran MCG show: Fans angry at ticket 'fail' | The Cairns Post Yes, you can partially refund part of your ticket purchase if your circumstances meet the list of approved reasons. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) Ticketek otherwise has no liability to you. An event is displayed as "Allocation Exhausted" when all transactions for Ticketek's entire available tickets have been completed. Can I change to Refundable tickets after I've bought my tickets? Tickets can be purchased via our website here, or over the phone on 1300 722 515. Ticket limits apply to ensure fair access to tickets for fans, and as a measure to minimise ticket scalping.
2022 AFL Ticketing Information | Adelaide Football Club Your original SMS may take a short period of time to arrive when a popular show is on sale due to the large demands placed on our systems.
Select Tickets | Tickets for Sport, Concerts, Theatre, Arts, Family What happens if I purchase multiple tickets and haven't received them all? If you are purchasing for an event that requires payment by a particular type of credit or debit card, and your saved card type is different, you will not get the option to use your saved card for that particular Ticketek purchase. The Ticket Wallet is only accessible within the app once you are logged into your My Ticketek account, so if your phone is stolen, no-one can access your wallet without first logging in to your account. endobj
With a focus on superior customer service, innovative products and market-leading technology, Ticketek processes more than 18 million tickets to over 5,000+ New Zealand events per year. https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. Select your desired area, then select the $0 member ticket. Note that Mobile Ticket delivery may not be available for every event. Upload your ticket. The Ticketek accessible bookings team is available Monday Saturday (not available Sunday), 9:00 AM 5:00 PM, and forms should be completed as early as possible and at least 24 hours prior to the event. What happens if I lose/change my phone or accidentally delete my Mobile Ticket? Promoters sometimes request that a number of tickets be held for promotional purposes. No, we cannot refund the additional charge for the Refundable tickets.
Ticketek AU - Apps on Google Play Email us now at newevents@ticketek.co.nz, To learn more about Ticketek, please go to https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. Group Bookings are available for selected events and are subject to availability. Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). Can held seats be purchased through any other channels? https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. Be sure to select the discounted 'member' ticket.
Can I sell Child/Junior or Concession tickets on Ticketek Marketplace When contacting AFL Membership, you will be asked to provide us with your membership number/account ID to help us verify your information. Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate; Many businesses act as Ticketek Agencies throughout the country. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. Accept the Ts&Cs and "Submit" 9. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. New South Wales / Australian Capital Territory, Refundable Tickets Terms and Conditions of Sale. For location services: Settings -> Privacy -> Location Services, for notifications: Settings -> Notifications. This is so we can show you upcoming events in your vicinity. Please note that the the confirmation email is not your tickets, the tickets you purchased will be delivered to you by the delivery method chosen during the purchase process. What if I need accessible seating? If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. Mobile Ticket Delivery can be selected via ticketek.co.nz when accessing from either a PC or smart phone, or ordered through the call centre. If I received an invite, does Ticketek store my contact details? They must present the relevant concession documentation at point of purchase and upon entry to the ground. Please see the links below from both Ticketek (MCG) and Ticketmaster (Marvel Stadium) regarding their mobile ticketing processes. Ticketek will very rarely permit GA tickets to be distributed via regular mail thus the reason delivery options such as Registered Mail and Express Post are available only for General Admission tickets. Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from Ticketek or other authorised points of sale. Yes, if your tickets are purchased through Ticketek then these tickets will be in your account and can be sold on Marketplace. They get your card details and charge you for food boxes u didn't order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neal's for dishes you can't even eat cuz your allergies.
FAQs | NZC 3 0 obj
Ticketing | FAQs | ICC Sydney Will I be required to pay a transaction or ticketing agent fee as part of the complimentary ticket redemption? Angry attendees couldn't access their tickets on their phones after purchasing them through Ticketek. What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? <>
In most cases, a GA ticket is a standing floor ticket. However, some events will have unreserved seating where it is first in, best seats. Proof of purchase may be required for any refund or exchange. No, you cannot redeem your Ticketek Gift Voucher for another Ticketek Gift Voucher. For most events, a Family ticket will admit 2 Adults and 2 Juniors or 1 Adult and 3 Juniors. If you need to contact us, you can do so via membership@afl.com.au or 1300 722 515. Limitations on number of tickets purchased. For more information on requesting a physical card please see here, and for more information on Mobile Membership please see here. When you are purchasing multiple Mobile Tickets, you can opt to have them all sent to your phone or have each ticket sent to a separate mobile number. At venues using turnstiles, scan your Ticketek mobile ticket by placing your mobile phone with barcode displaying under the turnstile scanner. I am having trouble logging in and cannot retrieve my password using the forgotten password facility? Some pages may contain a virtual tour and a seating map for that venue. We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. Don't worry though, until you finalise your purchase the value will remain on your voucher. The recipient must have an internet-enabled mobile phone to be able to view the Mobile Ticket. Tickets that are detected as being sold or offered for resale in breach of the Ticketek Terms and Conditions may be cancelled without a refund. One fan said 'thousands' of people were left queuing outside the venue desperately trying to . When tickets are no longer available the event will be displayed as Allocation Exhausted.". Scanners work much better with a bright screen and it will save you time at the venue entrance changing it if your ticket won't scan. However, if you chose ezyTicket, this will be attached to your confirmation email in PDF format. AFL Membership will provide match-specific information about the ticket redemption process prior to each game. You may be required to submit to a search of your person and/or possessions before entering the event. Browse through the seven featured genres by clicking on the tabs near the top of the, When you see an event that interests you, click on either image or title to visit the page dedicated to that event, If you're interested in a VIP experience, either corporate or as an individual, select. Ticketek may not replace tickets where seating is unallocated (general admission tickets). This message is displayed when there is either an inadequate number of tickets to fulfil your request for adjacent seats eg. Can I use more than one Ticketek Gift Voucher in the same transaction? If you have not received all of your expected SMS's to the nominated mobile number, please contact the Ticketek Call Centre on 0800. Will I be notified of event / gate changes? When can I request a refund if I have purchased Refundable tickets?
Alternatively, you may wish to receive all Ticketek mobile tickets on your mobile phone and either forward them to your friends yourself or keep all tickets on your phone and arrive together with your friends. If your question is not answered, contact our membership team via: 1999-2023 Ticketmaster. If you're already signed in, click on the 2023 AFL Membership logo in the top left hand corner. Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. Ticketek recommends that you select Registered Mail for these events where available. A valid concession ID must be presented when purchasing concession tickets at a Ticketek Agency. Can I delete the details of my saved credit or debit card? Change My Location
Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the event. Ticketek Gift Vouchers are available to purchase online through ticketek.co.nz, Ticketek's mobile site and mobile apps, Ticketek agencies and over the phone through the Ticketek Call Centre. Ticketek takes a range of steps in an attempt to reduce the incidence of scalping, which are set out below. These special event Gift Vouchers can only be redeemed through Ticketek Agencies for the events which they relate to. You now have the option to have your sign in details remembered for your next visit. endobj
When I buy and send mobile tickets to my friends, do they need to download the Ticketek app? www.accc.gov.au. You will need to provide some form of ID so that the staff can access your Ticketek account details. Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. Invitee A changes their mind and does not proceed with their purchase. Version 5.22 B82 R0 Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. General Terms and Conditions
This means that for each event, tickets become available in order of best seating according to the promoter. Invitee B purchases the two seats they were assigned at step (b). The website will still select the best available within the section you have chosen, You can only select on price category at this stage. The transaction limit is 10 at both Marvel Stadium and the MCG. If your question has not been answered in any of the FAQs above, please complete the Ticketek Online. We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. There is a limit of $1,000 worth of Ticketek Gift Vouchers that can be redeemed per transaction. Unless otherwise provided under the Refundable Tickets Terms and Conditions of Sale (if applicable): Admission to an event is subject to the Sellers Terms. iPad, tablet PC, laptop) to gain entry to an event? Don't worry! What if an event is cancelled or rescheduled, who do I contact for a refund if I have selected Refundable tickets? The AFL Membership team will be available to assist with general enquiries on all matchdays at the below locations, Marvel Stadium - Membership services office, across from gate 2 (external). No, you can continue to use your mobile ticket. Your barcode to access tickets is generated upon your renewal. There are a number of reasons why an email does not reach its recipient, including: There are a number of reasons why an email does not reach its recipient, including: The hold period will be configured (in minutes) on an individual basis for each show. The AFL Reserve is within the Shane Warne Stand at the MCG, and on the wing towards the Harbour Esplanade at Marvel Stadium. When registering, be sure to tell us what you're interested in by selecting your favourite event categories, and let us know how to keep you up to date with the latest event news by subscribing to receive the My Ticketek weekly email newsletter and special offers. For information regarding ticketing of live entertainment and sporting events, or to obtain a copy of the Code of Practice for Event Ticketing contact Ticketek or refer to www.liveperformance.com.au. To locate a Ticketek Agency or Box Office select, Click on your chosen State to view the agencies and box offices in that region. Check you can log in and have your passwords ready. Refundable tickets are an add on option available for customers to purchase during the purchase of their event tickets. RT @MONSTERGRP: [Notice] @henrylau89 will be playing the @sonicamusicfestival in Australia on March 17th Check out the links before for tickets to the Sidney Myer Music Bowl in Melbourne!
Seating/Section FAQs - Ticketek Australia If you prefer not to save them you just need to ensure that the check box on the payment page is not checked before submitting payment on your Ticketek purchase. If you want to buy tickets in more than one price category continue through the purchase process and come back to select more tickets before you make your payment, Now select the quantity of tickets you'd like to purchase. If you would like your event to be one of these, we would love to hear from you. Once you have added tickets to your Passbook, you will be able to access event passes at any time regardless of connectivity. From the right hand side of the event page, select your preferred Venue/Location, Date and Performance Time. Without limiting other remedies, Ticketek may limit, suspend or terminate the MyTicketek account of users who are acting inconsistently with these Terms and Conditions, including in particular the accounts of users who we believe are harassing, threatening or abusing our employees or other users or who act in an unlawful or inappropriate manner.