Been running flawlessly for 2weeks now since running the system in this set up. Does anyone know if a Sonos Boost would resolve the issue? Your broadband can be activated any time up to midnight. I do not suggest purchasing a Boost to work around this issue if wiring other devices doesnt fix it for you. Navigate Advanced Settings > Log in > Broadband > Internet. If your BT Smart Hub 2 router is still running the affected firmware (V0.26.03.01286) then please get in touch with BT directly. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. 1) Open a new web browser on a device connected to your Hub and type192.168.1.254in the address bar. Most of the affected users have iPhones running iOS version 14.4.2, but we have seen other types of controller, such as Android devices,affected by this issue as well. At least Ive got Sonos working now even though it is at the expense of 5ghz. 01-10-2020 If you have changed it and now forgotten it, you can use the. Connect the cable to the hub's power port, plug it into the wall and switch it on. Having switched off the 5GHz band I was immediately reconnected and I have lodged a complaint with BT. This wasnt an option for me however as my router isnt near any of the speakers. You may need to reboot your Sonos devices by powering them down for 30 seconds and powering them back up. Forgot to mention the third solution is hard wire a speaker to create the Network. ie. I saw the post about the public/private. Just plug 3rd party router into the wall mounted Openreach fibre modem. It won't work if you're connected to BT Wi-fi or via mobile data (on a smartphone, for example). Therefore, we can consider this issue closed. How do I enable bridge mode on my BT Business Hub? Everything now works, so again it confirm the issue is with BT. Connect using the QR code So some transparency is needed so customers like myself know that this is a commonissue. The router is now displaying hidden ssid. No matter how good BT's routers are, the default settings are always a little annoying and you may not be getting the best out of your router. If your BT broadband home network is playing up, you're not alone. Whilst switching off the Private Address setting on my iPad gave a short lived reconnection, this too failed the next day. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. The BT Smart Hub 2 router's default IP address is: 192.168.1.254 After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. Smart hub 2 Hidden SSID - BT Community - BT Broadband On your device search for your network and enter your password exactly as shown. It should appear as soon as you connect to the Hub and open a browser. This is so you can learn about some of the most important features of your BT Broadband package. If you're getting Smart Setup again on a device you've already set up, it may be that you have performed a factory reset on your BT Hub. [9] It supports many of BT's services such as BT Fusion, BT Vision and BT Broadband Anywhere. Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Session ID: 2022-11-29:6bd6668cf82ade9b12484d03 Player Element ID: d2e0e7d3209e2f643e62e656d0faf011 The BT Home Hub 2.0 was a combined wireless router and phone. Mesh WiFi with BT smart hub - Page 1 - PistonHeads Horses for sale in Oxfordshire - find your dream horse with Horsefinder Systems that have a Sonos Move or Roam on them will also not be helped by this change, so disabling 5GHz would be best for those households. After raising a complaint with BT I had yet to hear anything from BT. With the FTTC smart hub in bridge mode, it should behave just like any other DSL bridge modem (like the discontinued Openreach VDSL2 modems). What is the difference between WiFi 6E and WiFi 6? Connecting your computer to your broadband. User guides and manuals for BT Hubs Back User guides and manuals for BT Hubs Links to user manuals and other documents for BT Hubs for broadband. 9:40 PM Any customer who experiences this issue can get in touch with us and we will update their device remotely.". If you've just connected a new device to your Hub, but didn't see Smart Setup when you expected to, there could be several reasons: Smart Setup only works on a Home Hub 4, Hub 5 and the BT Smart Hub when you connect to your Hub. My router is getting blocked despite following all the advice above and anything I could find online. You should see a box similar to the one shown below. Try opening a browser and going to www.bt.com >, Smart Setup only works when it is switched on in your Hub manager. Click the "On/off" button to turn Smart Setup on or off, Remember once you make any changes you'll need to save them. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and. Connect using the details on your hub Then, for your static IP block, enter your router's address and subnet mask. My assunption is that as both the FTTC and FTTP models use the same firmware they work in exactly the same way. Click OK. Look for the tab on the back of your hub. The difference between the two models I concluded was that one of the LAN sockets has been disconnected on the FTTP version and instead wired to this internal WAN interface. AP mode is preferred if you have a ISP modem/router that can't be bridged. Clearly BT need to sort the router firmware but if you can live with downgraded security, the iPhone fix seems to work. I have this issue - I can confirm a cable into a Sonos Arc means my 4x Sonos Play:1 devices now work and the whole system is much quicker. Copyright Expert Reviews Holdings Ltd 2023. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. BT Smart Hub bridge/modem mode | hummy.tv We hope you'll join the conversation by posting to an open topic or starting a new one. Guide to the BT Business Smart Hub 2 | BT Business Your BT Business Hub should now be in bridge mode. I have a new hub. Finally, the Smart Hub will automatically choose which channel to use for your wireless networks, but read my guide on how to configure a wireless network if you're having problems and want to select the options manually. Select the Link Configuration sub-tab. Changing the IP address of your hub | BT Business Just log in to. 30-09-2020 If there had been such a hidden 'Routing' page, I'm sure someone would have discovered it years ago. The latter option's great, as you can have the light on to check the status of the router during the day, but turn the light off at night when it would be more annoying. My Netduma then manages DHCP under 192.168.88.1 Save Turn everything off Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. Can anyone confirm it works? Let's take a look at the legacy BT routers that are still capable of getting you online. TwoiPads, a Mac book and a surface pro didnt have the connection issues even when put inairplane mode or turned off and on. Sorry, we're still checking this file's contents to make sure it's safe to download. Visit this address in your browser of choice: 192.168.1.254 Go to Advanced settings. I connected a laptop via ethernet into it. Pretty obviously really if I look at an old BT modem. Still having trouble with this. To turn the lights off go to Home, Hub light control. 01-10-2020 The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. Guide to the BT Business Smart Hub. Fortunately, fixing them is pretty easy and, with my help, you'll soon have the router working the way that you want. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.2. Smart Setup only works on a Home Hub 4, Hub 5 and the BT Smart Hub when you connect to your Hub. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. BT Home Hub Help - Wireless Wi-fi Help - FileSaveAs Both offer advantages - 5Ghz is faster with less range, while 2.4Ghz is markedly slower but with more range. This brings up a hidden page. Expert Reviews is a registered trade mark. Learn about the BT Hub Manager | BT Help The lights on your hub will change to green or flashing orange as it is setting up. Try opening a browser and going to, If none of these reasons seem to explain why you're not seeing Smart Setup, it could be that you are using a device that's not compatible. 30-09-2020 It won't work if you're connected to BT Wi-fi or via mobile data (on a smartphone, for example). Instead of responding individually it would be better if someone in a position to offer an overview could post a useful summary of where we are and what does/doesnt work. Make sure it is fully pushed in - you'll hear a click. You can learn more about how to do this using these steps: Please be aware, turning off 5GHz could affect the speed at which other devices connect through the network and should only be considered a temporary workaround. BT smart hub - hidden bridge mode menu - Plusnet Community What's the least amount of exercise we can get away with? 11-05-2020 No problem. Unless of course it's legacy code carried over from Home Hub 5s, which has this WAN interface on their FTTC hubs. How do you change wifi settings or turn wifi off, where do you set IP or DHCP information.How do you setup port forwards or what does the port forward screen look like.An initial video on the BT Smart Hub 2:https://youtu.be/i-NVXmkCDEQHow to factory reset the BT Smart Hub 2:https://youtu.be/NcTLNIb5Q4Y Click a dropdown for your model of hub. This means that you've got no control over which network your device joins. On the Home Hub 5 you could only dim the lights, but with this router, you've got a lot more options: you can use the switch to turn the Hub light off; you can use the slider to set the brightness to 0% (which just turns the light off), 50% or 100%; or you can toggle the schedule on and select when you want the light to turn on and off. 2) ClickWireless. Improve your network security Webinar 3/17 11AM PST, Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh, https://kb.netgear.com/30186/What-is-Double-NAT, https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT, https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point, https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop. Then use the Orbi router in router mode. Configure PPPoE (for BT, Plusnet etc) on the 3rd party router and it should connect to internet via the DSL port. As well as being incredibly annoying when all you want to do is connect to the internet, it can stop some devices from working altogether, as they keep getting redirected away from the internet: I've had it break smart home systems, while many people have reported that Smart Setup breaks the Kodi media player. Enter the admin password. This is caused by a bug in the BT Smart Hub 2's firmware (version V0.26.03.01286) which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa . BT Smart Hub 2 router 'disrupting' home networks - BBC News To change anything you need to click one of the settings. Links to user manuals and other documents for BT Hubs for broadband. 9:11 AM Bridge mode does appear to exist on the Smart Hub. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. Smart hub 2 Hidden SSID I have a new hub. Manage your account I've been following this thread ever since I had issues. What is the difference between WiFi 6E and WiFi 6? Web admin interface of the BT Smart Hub 2 router. How do you - YouTube Solved: Switch to Router Mode - NETGEAR Communities If at a later stage you want to find the features and services that you would have been offered during Smart Setup, you just need to log in to www.bt.com/mybt. How to fix Strict or Moderate NAT type on BT Home Hub 5 Could you tell me what is the last part of the URL on your Business Smart Hub when you click on 'DNS Hosts' tab? What? Any customer who experiences this should get in touch with BT who will update their device remotely as soon as possible. Make sure that your computer is.