Overall, we enjoyed our stay. I am glad the resort experience met your expectations. After I verbally consented to pay the $59, they emailed me the confirmation letter. I have never been treated to rudely, even by used car salespeople. When you sit outside on the balcony all's you smelled was sewer. They have done their best, but they have not been kept up. From Standard hotel rooms to luxury 2 bedroom condominiums with full kitchens, Steele Hill offers the largest selection of accommodations in the Lakes Region. Spencer from Woodville, and Zion from Detroit, you guys lost this deal. An apparition of a man is said to walk through the halls and offices in the corporate office, opening doors and windows. Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay. I advised the front desk about this and they offered to accommodate in the form of bringing over any supplies I may need. We hope that you can give us another opportunity in the future to improve your opinion of us.Sincerely,Rob Robillard, General Manager. Please see our partners for more details. It sounds like your introductory stay was a mixed experience. Sincerely, Rob Robillard, General Manager, The glass covered pool with the water slide is perfect for families who want a brief "break" from winter without having to get on an airplane. In order to receive the free staying, my family and I are required to pay $59 deposit upfront, and then take a 90-120 mins tour at the resort; at the end of the stay, I will have the $59 back. So, the resort is not very well located to make up for shortcomings. I paid about $30.00 more for my room than I did last time; only difference was the jacuzzi, which I did not use. Resort guests can enjoy a 9-hole golf course, hiking and snowshoeing trails, a private fishing pond, and on site tennis courts. When our kiddo would be sleeping in the main room with the a/c we would want our door closed a bit for privacy that means we get no a/c. Here the Indians, like those of Vera Cruz, seemed favourably disposed: 'the Salvages often visited us kindly (fig. (See attached picture)Later I shared my news with multiple friends and did the research online; I found out that the tour is all about getting people to buy their timeshare. Without knowing we all got up at different times looking for where the screams were coming from and were unable to pin point where they were they were. There are a million hotels with a pool and a slide these days. They offered no consolation and just didnt care. I hope to see you up on the Hill again in the future.Sincerely,Rob Robillard, General Manager. 100 Lower Bay Rd, Sanbornton, NH, 03269. We are truly sorry to hear that your recent stay at Steele Hill Resorts did not meet your expectations. I had injured my SI joint prior to trip and couldn't carry luggage. It is a bit out of the way though. While we understand that you had some difficulties during your stay with us, we hope that you will give us another opportunity to provide you with the experience you deserve. Did not enjoy my trip to Steele Hill. It was nice to have a coffee maker, but then you can only sit in the one sofa chair or the bed to sit and enjoy the coffe. Even though I wasn't as thrilled with the place on my return visit, there are still many positives. Call. This resort has NO elevator and no one to assist with luggage. We were in the west end nearest the pool. Sanbornton - Steele Hill Resort. For the second year in a row, our group of motorcycle enthusiasts chose to stay at Steele Hill during the Laconia Bike Rally. Great amenities for families and kids: multiple pools, badminton, horseshoes, nice forest walks. You can also take advantage of some of the amenities offered by the resort, including a concierge and room service. Shell Vacations Club at Crotched Mountain Resort . Of course, I wont get my $59 back. Master bedroom/bath upstairs and downstairs included a fully stocked kitchen, dining area, living room, fireplace and bedroom with 2 full size beds. Steele Hill Resort Sanbornton, New Hampshire. We always strive to accommodate our guests to the best of our ability. Read more, 118 Broadway, Suite 336, San Antonio, Texas 78205, USA, Take a historical ghost tour through San Antonio and revisit the past. Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay. Stayed for a weekend away with the kids. The neighbors continued to make noise for another few hours. One girl at the desk was kind, but there was no one around to explore changing rooms or get some help. In terms of the room, I understand your concerns about the construction. See more questions & answers about this hotel from the Tripadvisor community. The room was clean with the exception of the oven. Most of the activities are at the top - the big pool, etc. Apparently they got my information from Haunted Acres, last and only time I went was nearly 7 years ago. They had nearly sold us on it, but we had a commitment to meet somome and asked for their offer point blank so we could consyit. Fitness Center. What was promised to be a 60 to 90 minute sales pitch too over 2 hours and ended with the 'manager' Spencer pushing some pretty transparent high pressure sales tactics. We spent the rest of the day in the pool, and had a fantastic dinner in their restaurant. Anyone is welcome to visit the accommodations page on our site and view both the picture slideshows and the videos we have produced for each room type. I wish I had one nice thing to say, but unfortunately, from the room to the pool, to the non existent restaurant, to the smart pants front desk/ manager, I would choose another hotel wisely. Contact. The conversation confirmed this. Rob Robillard, General Manager at Steele Hill Resorts, responded to this review Responded August 8, 2021 Thank you very much for your most recent stay and for taking the time to write such a wonderful review. It all stopped after that. Yes, free parking is available to guests. I was frustrated that the quality of the accommodations was so disparate from the advertising. In 1978 he was joined by his youngest son William and his oldest son . We were extremely disappointed after looking so forward to visiting here. We didnt have hot water but it was fixed immediately by maintenance, staff. The views are also incredible, which the resort does a good job of incorporating that into the various parts of its property. Thank you for staying with us. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. But they're offering a weekday 3 day 3 night stay for $250. Steele Hill Resorts. One month later, I got a call from Steele Hill vacation club stating we were selected to take an exclusive promotion of 3 days/2 nights free staying at their resort. There is also an indoor Amenities Center that features year-round access to pools . 516 Steele Hill Rd, Sanbornton, NH 03269-2605, Lock in the lowest price from these sites, I dont typically write reviews but I feel obligated after being treated with such disrespect. We always request that guests report any issues upon experiencing them which gives us the opportunity to take corrective action immediately to make their stay the most enjoyable experience possible. To summarize - cheaply built and unclean, go somewhere else. We stayed in a two bedroom townhouse. Sharon, I stayed at steele hill resort up on the hill in hotel room 7B, west side and heard a door slam which instantly prompted me to look out the peak hole, and I saw a dark black figure of a man with 2 red horns coming out of his head. This place is indeed haunted! Sounds good until you realize you go from a king bed to two full size beds. I am sure that our reservationist would be able to help find the appropriate room at the appropriate rate for a return stay.Thank you for choosing Steele Hill. You could hear everyone around you. Avoid Steele Hill for they will steal your money. We could hear our neighbor snoring, and people walking around very clearly. They have Starbucks coffee available by the cup in the on-site Market. more. I wish I had taken a picture. We also hiked on the properties trails.that is one thing that needs improved upon.better trail maps. The lack of tubs is why I docked a star. There were many other seats available, and breakfast was ending in 30 minutes. A children's pool, a seasonal outdoor pool, and a health club are also featured at the family-friendly Steele Hill Resorts. Steele Hill Resort Sanbornton, New Hampshire 6.6 miles from Hill, NH. I also noticed that many of the resort's employees did not greet me or acknowledge me as I passed them in hallways and on walkways around the property. It sounds as if upon check-in your room did not meet the standards that we set for our maintenance and housekeeping services and I sincerely apologize for this oversight starting your vacation experience in negative light. The amenities were above average and the on-site restaurant was above average. We were on the east side, very dirty, outdated, stains on ceiling in bathroom, cobwebs in master bedroom, (see pics) dust on headboard in master bedroom. Claim your listing for free to respond to reviews, update your profile and much more. Are there opportunities to exercise at Steele Hill Resorts? Fitted with a garden, swimming pool and hot spring bath facilities, Spring City Resort offers accommodation in Beitou. If you have a story related to this location, please share it with us below or contact us. I also need to add that there is no where to eat within 25 min drive so you either have to make that drive or go to the "restaurant" in the hotel which is like two workers hosting, servings, and probably cooking your food while you sit in an event room. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. I am not sure how the service you experienced was different than any other guest and know that our staff and team members treat all of our guests with the same respect and dignity in which they deserve. Thank you for taking the time to review your most recent stay at Steele Hill. Listen to ghost stories that will make your spine tingle. Thanks again for sharing. First of all, location. Save. Theres a former staff member of Steele Hill who mentioned in an online blog Re: SH being haunted- TVs would be constantly replaced they just stopped working. Food is (as typical) overpriced and not great. Review tags are currently only available for English language reviews. Opechee Park Cove Beach & Opechee Point Beach. Weddings happening during our stay, but we could barely hear the festivities. Throughout the pandemic we unfortunately had to temporarily close some of the onsite amenities but we did notice that the saunas were able to open on the second day of your stay with us for you to enjoy. This is the version of our website addressed to speakers of English in the United States. The two-day trip would have been better served at home. I am writing this review not to hoping get the money back, but to share with you, so that many of you wont fall into the scam and lose $59.00 or even much more.More, We are sorry to hear that you have decided to cancel your reservation after booking within our sales division. We offer promotions to interested individuals to highlight a vacation experience from the perspective of a member. Related Videos. We were given a 2 bedroom in Steele Hill West. Our specter crew has this haunt in processing and will be updating its information shortly. We were very impressed. The inn is believed to have been a stop . Instead, we walked through well-worn hallways to a foul-smelling room that looked as if it had not been updated in 25 years. Why is it here? Seriously? I understand we did not deliver the experience you were looking. I couldnt get it to go through on google or Expedia or Hopper because apparently it was a two night minimum. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Historians are divided in opinion as to whether they should designate him a knave or a madman. We are so happy to hear that your accommodations and our amenities were perfectly suited for your party during your visit. We did have to go outside for the pool. Though we did not any young kids with us, we did swim in the very nice pool complex in the west wing, played some racquetball, ping pong & golf, and walked some scenic trails. . The Lake House at Ferry Point. Musty smells? The reality is you are paying a lot more money than you expected for vacations. I also forgot to get coffee filters for the coffee pot and they brought us up a bunch! 3-star family-friendly hotel in the mountains. Given the nature of your feedback, the desk manager actually stayed over in your assigned room that night to assess the issues you had brought up. The lack of tubs is why I docked a star. I am happy to hear you enjoyed your first stay with us. After I verbally consented to pay the $59, they emailed me the confirmation letter. Tripadvisor performs checks on reviews. We ask if you ever have any questions, to call the front desk as it is staffed 24/7 with an agent eager to assist and answer inquiries. We didn't dine at the Hilltop Restaurant as the prices were very expensive for a casual resort. They were fairly clean with some. Yes, laundry service and self serve laundry are offered to guests. SHR. SRE. Review tags are currently only available for English language reviews. Conveniently located restaurants include Tavern 27, Heritage Farm Pancake House, and El Jimador. SHW. Later I shared my news with multiple friends and did the research online; I found out that the tour is all about getting people to buy their timeshare. I will let the head chef and manager know that you acknowledged their efforts.Thank you for staying with us at Steele Hill Resorts. Retreat to the Lakes Region of New Hampshire for an unforgettable family getaway at Steele Hill Resort in Sanbornton. Scared to close my eyes and was up all night.. Room 206 . I stayed in the west side hotel room 7B,, on top of the hill with just myself and my daughter. Share. We were impressed with the excellent design, construction and . Sincerely, Rob Robillard, General Manager. We will thoroughly review each issue that was raised within your review, and seek to improve our services going forward. now its a pit. FAQ. The west indoor pool is a great amenity that children absolutely love. But when making reservations for next year, I'll be carefully considering my decision to go back before laying down my 50% deposit.I'll start with the positives before telling you about the negatives on this trip. The bed was so uncomfortable I could barely walk the next day and we had to rent a hotel to be able to sleep. I am glad the desk was able to respond with some remedies for the situation. The sofa in the living area also folded out into a bed. Sincerely, Rob Robillard, General Manager, Decent accomodations, terrible sales team, The rooms and service were nice enough. The resort was selected as an RCI default because places we wanted to go were unavailable. Steele Hill is a great resort for families, and though we were three adults, we enjoyed every minute of our stay. Prices are the average nightly price provided by our partners and may not include all taxes and fees. These rooms have many great features including full kitchens and fantastic views. Don't waste your time or hard earned money on this. It sounds like you stayed in our West hallway, which is currently undergoing some major renovations including new large format commercial windows for better weather proofing and additional light, I can honestly say these are significantly improving the hallway space. 1 (855) 564-2302.